Frequently asked questions when bridal dress shopping!
WHAT IS A SAMPLE GOWN?
Many manufacturers require their retailers to buy a minimum number of pieces to be used as showroom items or samples. These gowns come in a variety of sizes and may have been tried on several times or not at all. These gowns have not been worn in a wedding or altered but they may have some small imperfections, surface dirt, or require small repairs from being tried on. That is why we are able to offer them at 50 to 80% off their original retail prices. All of our gowns are NOT previously worn, owned, or consigned by a bride.
WHAT IS OUR FITTING FEE?
The $25 fitting fee is to book an appointment which is only credited back to you with a purchase of a bridal gown. In case of cancellation is needed your appointment must be cancelled 24 hours prior to your appointment date.
WHO TO BRING WITH ME TO MY APPOINTMENT?
Currently, we accommodate the bride & 3 guests. We suggest you bring three key
decision makers (mom, sister, grandma or MOH) to your appointment. Our policy is strictly enforced.
CAN I CANCEL MY APPOINTMENT?
If you need to cancel your appointment, you MUST call us at 972.670.4937 within 24 hours of your appointment time. This will leave enough time for another bride on our waitlist to fill your slot.
WHAT IS YOUR PRICE RANGE FOR BRIDAL GOWNS?
We carry designer sample gowns ranging in prices from $499 – $2,500 with sizes ranging from 2-26. All of our gowns are NOT previously worn, owned, or consigned by a bride.
WHAT IS YOUR STORE'S RETURN POLICY?
Gowns, veils and accessories are non-refundable and non-exchangeable. Purchased items have been sold in ‘AS IS CONDITION’. Any deposits made on a purchased item at Say Yes to Your Dress Bridal are non-refundable.
Do YOU OFFER ALTERATIONS?
While we do not offer alterations in house, we have relationships with many seamstresses that are experienced in bridal gown alterations that we can refer you to. Please note, we are not in agreements with our recommended seamstresses, nor do we receive any payment from them for your business.